9 videos ยท 11 min total

Get set up with Fare Freight

Nine short walkthroughs that take you from connecting your carrier account through to managing orders, quotes and billing — everything you need to get your heavy and bulky goods shipping smoothly on Shopify.

Start here

New to Fare Freight? These three videos get your store shipping in under five minutes.

All tutorials

Work through them in order, or jump straight to the topic you need.

01

Connect your carrier account (NFM)

1:02

Link your carrier account so Fare Freight can pull live rates and book freight on your behalf. This is the first thing every new merchant should do before anything else works.

02

Product onboarding: dimensions and weights

1:17

Add accurate dimensions and weights to your products so quotes and labels are correct from day one. Getting this step right avoids under- or over-charging on freight.

03

Working with orders

1:55

See how incoming Shopify orders flow into Fare Freight and how to move them through to booking and fulfilment. Covers the everyday rhythm of processing freight orders.

04

Creating and sending quotes

0:53

Generate freight quotes for customers or internal use and send them out quickly. Useful for bulky items where checkout rates alone aren’t enough.

05

Shipping views

1:13

Get oriented in the different shipping views available so you can track orders, bookings and freight status at a glance. Helpful for keeping tabs on daily dispatch.

06

Shipping rules

1:19

Set up rules that automatically apply the right carrier, service level or surcharge based on your products and destinations. Reduces manual decisions on every order.

07

Smart Packing

1:12

Learn how Smart Packing groups items into cartons or pallets to get the most accurate freight cost for multi-item and bulky orders, instead of quoting each item separately.

08

Plans and billing

0:55

Understand how Fare Freight plans and billing work so you can choose the right tier for your order volume and keep track of ongoing costs.

09

Account settings

1:46

Review the account-level settings that control how Fare Freight behaves for your store, from notifications to defaults, so everything matches the way your team works.

Ready to ship smarter?

Install Fare Freight on your Shopify store, or talk to us if you’d like a hand getting set up.

Prefer written docs? Browse the documentation →